NowClinic℠ Online Care Expanded to 58 Additional Stores
Rite Aid recently expanded patient access to convenient and affordable online medical care by adding NowClinic Online Care services to an additional 58 stores in Baltimore, Boston, Philadelphia and Pittsburgh. NowClinic Online Care offers customers real-time access to quality medical care, information and resources from doctors and Optum Nurses. Rite Aid was the first to provide a virtual clinic in a retail pharmacy setting in 2011, when the company introduced NowClinic Online Care services in nine Detroit pharmacies.
“Given the rapidly changing healthcare landscape, we believe that telehealth services such as our NowClinic Online Care service will play an extremely important role in healthcare of the future,” said Executive Vice President of Pharmacy Robert Thompson.
Using terminals at select Rite Aid stores, customers can have private, one-on-one consultations via secure video, chat or phone with doctors who are able to discuss symptoms, provide guidance, diagnose and prescribe certain medications when appropriate. Customers can also interact with Optum nurses, who are able to address a range of healthcare needs such as basic healthcare education, information on common acute issues and assistance in identifying the appropriate provider options for care. Customers can also access NowClinic Online Care services 24/7 by visiting www.myNowClinic.com/RiteAid, which is especially convenient when customers are not able to visit a doctor’s office or when local Rite Aid stores with NowClinic are not open.