Acquisition of Health Dialog Services Corporation Advances Rite Aid’s Health and Wellness Strategy
Rite Aid’s recent acquisition of Health Dialog Services Corporation, a leading provider of health coaching, shared decision making and healthcare analytics from Bupa, a London-based international healthcare services group, will support and advance Rite Aid Health Alliance, a pioneering health management collaboration among various healthcare providers who deliver comprehensive care and support to individuals with chronic and poly-chronic health conditions (see related article in this issue). Health Dialog currently provides specially trained care coaches in Rite Aid Health Alliance stores.
Health Dialog will operate as a wholly owned subsidiary of Rite Aid through the acquisition.
“We are extremely pleased to have Health Dialog become a part of the Rite Aid family and believe this strategic acquisition will be mutually beneficial to both companies,” said Rite Aid’s Chairman and CEO John Standley. “This acquisition will provide Health Dialog with an expanded footprint to grow its existing business as well as further leverage the company’s coaching services’ expertise as we work to bring Rite Aid Health Alliance to more Rite Aid markets and customers. Additionally, we will benefit from Health Dialog’s industry-leading analytics and shared-decision making tools, helping us to better serve the health and wellness needs of our customers and further develop our pharmacy services as a growing retail health care company.”
Through Rite Aid Health Alliance, a first-of-its-kind program in the drugstore industry, patients with chronic and poly-chronic conditions, like congestive heart failure, COPD, high cholesterol and diabetes, are recommended to the program by their primary care physician. Rite Aid pharmacists and Health Dialog care coaches, located in Rite Aid pharmacies, work with the physician and patient on an on-going basis to improve the patient’s overall health and self-management abilities. The care team members collaborate with the patient to establish health goals, eliminate barriers and create a personalized health care action plan in coordination with the patient’s physician.
Rite Aid Health Alliance is currently offered at select Rite Aid pharmacies in Buffalo, N.Y., Greensboro, N.C., and the greater Los Angeles area.